FAQs

How long is the production time for a jersey?

Typically, jerseys take 2 - 2 1/2 weeks for production. With that said, when we experience a high-volume of orders, it may take 3 weeks to produce.

How long is the production time for a jacket?

It depends on the type of jacket, the final design and quantity. Typically, letterman jackets and bomber jackets take about 3 weeks to produce. Windbreaker take about 2 1/2 weeks to produce.

Are all Jerseys embroidered?


Absolutely! Name, number and logo will be stitched as shown on the product.

What other products do you offer?

Football jerseys, football uniforms, letterman jackets, satin bomber jackets, windbreaker jackets, duffle bags, short sets, cotton socks, compression uniform sets, embroidered shorts, sweaters and hoodies. All products are custom-made.

How can I create a jersey without using the customizer?

Reach out to us via email or text message with details of the product you'd like to create. We will review your inquiry and see if it's possible to do.

Do you offer expedited shipping?

Yes, we offer several shipping options. Just contact us if you have a specific date that you'd need your product.

Do you offer discounts if I order multiple jerseys?

We offer discounts on quantities of 20+

Can I pay extra to get the jersey sooner?

Unfortunately, we do not offer an express option for production as all orders are custom-made. If you need a jersey by a certain date, reach out to us for availability.

Can you create a mock-up prior to ordering?

Mock-ups are $50. If you decide to move forward with your order, we will credit $50 towards your order.

Can I cancel my order?

Our goal is to deliver your order in a timely fashion. Once we receive your payment, we immediately begin to work on your order right away. All orders are final.

Can I edit my order?

Editing an order can be made on a case-by-case basis. If any edits need to arranged, please contact us as soon as possible to give us the opportunity to potentially rectify your order. We cannot guarantee that we will be able to edit your order. Please make sure to check all details before placing your order. 

Can I get a refund on my order?


All sales are final. We do not offer refunds of orders due to each product being customized and personalized. However, if there is an error on our part, we will work to replace the item.

I have a question that wasn't answered, can you please help?

Absolutely, just email or text us:

hello@allstarsmiami.com

786.684.2002